WeCourtyard ships all around the globe, covering North and South
America, Europe, Asia, Africa, Oceania, and so on. Along with the largest
and most trusted global courier delivery services, such as UPS, FedEx, and
USPS, we ensure that your package arrives at the destination safely.
Do I Need to Pay For Shipping?
Usually free delivery is available in most areas.
If your area is a remote area, our team will contact you after you place the
order to confirm the shipping surcharge before starting to process the
order.
What Countries or Regions Do You Ship To?
Regions currently available for shipping.
North America:
United States
Canada
Mexico
Europe:
Germany
Sweden
United Kingdom
France
Netherlands
Portugal
Switzerland
Slovakia
Spain
Italy
Greece
Asia:
Japan
Singapore
Oman
Qatar
United Arab Emirates
Saudi Arabia
Hong Kong
Oceania:
New Zealand
Australia
How to Estimate the Delivery Date?
Pre-Order: You can find the Estimated Delivery Date
instructions on each product page.
Post-Order: Visit the order link in the order confirmation
email we send for the latest order status. We will send you a shipment
notification email with tracking information once we have shipped your
order.
Please note:
-
If you need Expedited Shipping Service, please contact our
Customer Service.
- Deliveries are not typically made at weekends or on holidays.
How to Track the Package?
Once an order has shipped out, we will send you a Shipping Confirmation
email that includes the tracking number and the carrier. Just go to the
carrier’s website and use the tracking number to track your package.
You can also use the email address and order number via website "Track Order via Login" or "Track Order via Order ID" to
check the tracking information.
Should I Pay Taxes?
While additional taxes are generally not applicable, it’s important to note
that specific categories of items may be subject to state taxes. If mandated
by your state, we are obligated to collect sales tax on relevant items.
How Does Shipping Work for Oversized Items?
Oversized items are large products including most furniture, bathtubs, sofa,
bed, TV-cabinet, big table sinks etc that must ship by Freight Outside Home
Delivery Service due to size or weight.
Delivery of oversized items is limited to the first accessible dry area
outside the home. The truck driver is responsible for delivering the goods
to the agreed-upon location. Customers are required to provide their own
warehouse equipment for unloading, or arrange for additional assistance from
capable adults to transport the items into their homes.
Carrier will call you 24-48 hours prior to delivery to arrange a delivery
time that will vary depending on the freight carrier’s schedule. Whatever
information you can give during the phone call will be given to the driver
to make the delivery easier for them and for you.
Inform the carrier if you have any circumstances that could affect the
delivery (additional fees may apply):
-
Very narrow driveway
-
Dead-end street
-
Ferry for island locations, etc. (fees may apply)
-
The driver will need to park in a particular place
-
Delivery to a side door or garage entrance
Under what circumstances do I need to pay additional shipping charges?
Additional delivery charges may apply under the following circumstances:
-
Requesting a change of delivery address after the shipment has been
dispatched.
-
Failure to accept delivery within 5 business days of the initial
delivery attempt by the shipping company may result in daily storage
fees.
-
A second delivery attempt is necessary due to customer non-compliance or
rescheduling, requiring payment for the second delivery.
-
Abandonment of goods will incur a disposal fee for waste management.
What Should I Do When I Received a Damaged Item?
-
Upon receipt, please kindly sign the word “damaged” on the proof of
delivery (for freight shipping) and inspect your purchase and notify us
of any missing parts, faults, damage or incorrect items immediately.
-
Please kindly keep the original packaging, which is essential. You are
advised to contact our customer service within 48 hours of receiving
your items if there is an issue with the product. such as the lights not
working when fitted, faucets leaking while installed, and damage to
furniture after opening, please make sure to take some pictures or a
quick video demonstrating the problem. Providing pictures of the
product, the packaging and the labels on the outside will allow us to
greatly speed up the process for you.
-
All product issue inquiries may need to inform us within 14 days of
receipt along with the three types of pictures mentioned above,
otherwise, after-sales inquiries after 14 days of receipt might be
affected negatively due to uncertain factors outside of the time frame.
-
Please note that we do not cover the repair fee if unauthorized handyman
services were hired.
-
For orders with fragile items like marble tabletops, bathtubs, ceramic
sinks, etc., please inspect the contents upon delivery and record an
unpacking video. If any damage occurs, contact our customer support
immediately. We’ll expedite returns/exchanges for a quick resolution,
minimizing any inconvenience.
What If My Order Shows as Delivered But is Missing?
There are a few steps you can take, better within 24 hours after your item
shows as delivered:
-
Confirm your shipping address.
-
Check mailbox and other entrances to your home.
-
Check if someone else from your household or a neighbor accepted the
package.
-
Check around your home for delivery attempt notice.
-
Contact the carrier (FedEx, UPS, etc.) with your tracking number to
start a claim.
-
Sometimes carriers communicate delivery prior to arrival, so we suggest
waiting 24 hours.
If it has been 24 hours or more since the delivery notification and you
still haven’t received the product, please contact our customer service
and provide the claim number for additional assistance. If the shipment
is confirmed “missing”, we are responsible for re-shipment or refund
according to your preference.
All missing item inquiries may need to inform us within 3 days of
receipt, otherwise, after-sales inquiries after 3 days of receipt might
be affected negatively due to uncertain factors outside of the time
frame.
Can I Change My Shipping Address After Placing an Order?
Carefully review your shipping information for accuracy before submitting
your order. Once an order is placed, shipping address cannot be changed
online. When you need, first of all, please check the status of your order.
Pending: You can just leave it alone and place a new order.
Shipped: It depends on the carrier’s service. Some carriers
offer address change service by charging additional fee. With all of this in
mind, we still do understand that sometimes you want to ask us to try, so
you may contact Customer Service to check the possibility. Note that country
cannot be changed, success or not depends on carriers, additional address
change fee will be at customer’s expense.
If unfortunately, the carrier who delivers your order doesn’t offer address
change service, please manage to receive your order at the original shipping
address or directly contact the carrier to seek assistance. If the address
is totally invalid, package may be destroyed or returned to sender. In this
situation, you will be charged a penalty that may include, but not limited
to extra shipping charges and handling fees.
Changes are not guaranteed until you receive a confirmation from our
customer service.
Do You Ship to Multiple Shipping Addresses?
Each order allows for the specification of only one shipping address. If
you’re purchasing multiple items and wish to have them delivered to
different addresses (e.g., buying an item for yourself and another as a gift
for a friend), it’s necessary to make separate purchases for each item. This
ensures that each item is shipped to the desired address accurately.
Do You Ship to PO Boxes or APO/FPO Military Addresses?
Sorry, at this time we are unable to ship to PO Boxes or APO/FPO military
addresses, so customers need to provide a street address. If a PO Box or
APO/FPO military address is provided, we will contact you for confirmation,
it will delay shipment of the order.
What Should I Do If There is a Serious Delay with My Shipment?
Please contact both the carrier and our customer service to investigate. If
it is confirmed there is an exception (i.e., package lost) or delay will
still last for a considerable time, we are responsible for re-shipment or
refund according to your preference.
Number Of Chairs : 1
Removable Cushion Cover : Yes
Toss Pillow Included : NO
Assembly : Partially
Warranty : 1 Year Limited
Turner –
I’m totally in love with this chair. The set has very good material, the cushions look modern, elegant, and super comfortable. In waiting for the table that matches this set to have a perfect patio decoration.
Gaudreau –
This product exceeded my expectations. We use this in a screened in porch and love it. We purchased the loveseat and table group too. Probably going to see if there is matching end tables and add to our ensemble.
Melissa –
Bought this chair for my narrow front porch. It is super solid and looks fantastic! Ended up purchasing the lounge chair and coffee table as well. So happy with this purchase!
Carnegie –
I really like this chair. I purchased two to sit on my front porch and they look wonderful. The cushions are thick a firm…no sagging. This item is worth the purchase.
Haley –
This patio chair is beautiful! Sturdy and made well. It fits perfectly on my little balcony, it’s very comfortable and makes the space a little cozier. 1010 would recommend.
Destiny –
So comfortable to sit on! I was amazed when I sat down. Love this piece and can’t wait for the rest to get here.
Emmie –
These chairs are perfect for my patio. The packages arrived swiftly and intact. The chairs are sturdy and well made. The seat cushion is very comfortable.
Yvette –
Very comfortable and stylish chairs. Perfect on my screened porch. Purchased 2 chairs and the sofa. Makes the perfect conversation group. Very sturdy too.
Farrah –
We have just received our chairs and are very happy with them. Mainly for their design, the width of the seat and their comfort.
Pamela –
LOVE IT! The chair is perfect for our high-rise balcony. The cushions are super comfy and well built. Very sturdy, and looks beautiful.
Stephanie –
These chairs are the perfect size and extremely comfortable. The material is great quality and they look amazing in person. Would recommend!
Niria –
Lower to the ground than I thought but after sitting in it for a while, it wasn’t bad! I love it and can’t wait to get more from the collection.
Uki –
Beautiful and perfect! Well made. We love them! Perfect for the spot on our pool. Cushions and thick and comfortable!
Barbara –
Perfect in my space! I got the 2 chairs and couch and makes a perfect backyard oasis. Easy to clean and firm.
Salvador –
Perfect for my screened porch adjoining the sun room. Quality was better than anticipated and the sofa is large enough to stretch out for a nap!
Elysia –
These are Great! We’ve had them for 3 years and not a single complaint. Looks beautiful and very comfortable!
Emie –
Very satisfied. Fast shipping. The ordered item is more beautiful than in the photo. Too bad there are no matching sun loungers
Nahele –
Great chair. Very comfortable, well made. Very easy to put together in about 15 minutes. The cushions are thick.
Felix –
Made really good, the color is gorgeous they would go with any color scheme you got. they set nice and comfortable. I have the set on my back deck right now till they finish my front deck. if you buy the chairs I would recommend them cuz they’re gorgeous. love it
Yovela –
Great chairs! Service has been great and the delivery crew was clearly happy to do their job!
Taifa –
Bought this to match the rest of the set we bought last year and it’s great. Sturdy and comfy
Macha –
I love, love my chairs! Perfect color I spent a lot of time picking these out.
Waheed –
So comfortable and I love they swivel! My husband put together in about half an hour!!
Zafer –
They are very comfortable and look great just as good as on the web site always perfect
Fatin –
Love these chairs! Bought four chairs and the couch that matches and it looks amazing!
Calandra –
We love these chairs. They are a deep seat and look beautiful with our sectional!
Yaeger –
Great chairs!! Just bought, first impressions, pretty well built, sturdy, even with the swivel.
Daiki –
Love this chair! Nice swivel, thick cushion, very comfortable. Highly recommend this!
Ichiro –
The chairs are nice quality and I love the colors. Matches my rug perfectly.
Tadelesh –
Super nice quality for the price, and happy it matched the small sectional we also bought.
Tahsin –
Comfortable, lightweight and beautiful!!! It’s perfect for our space!!
Ulrica –
Love these chairs!! Perfect fit! Well made!
Yue –
Perfect fit and comfortable
Meg –
The chair feels really sturdy and is so comfortable. My husband said the arms are positioned low enough to play guitar while sitting on it.
Nadira –
Very comfortable & easy assembly
Yeisser –
This swivel chair is amazing!
Lakelyn –
Packaged well. Very comfortable and swivel smoothly.
Baron –
The wicker is high quality. Worries about the wear and tear of the cushions but love the color and it’s comfortable.
Achaicus –
It’s really comfy and swivels nicely. good product.
Sahanaz –
Very nice and comfy. The swivel feature is a bit stiff for me but its OK.
Vanna –
A little pricey but great product
Zimmermann –
These comfortable chairs are on my balcony and also win a lot of praise from our neighbors. With us sowieso.Bin very satisfied. Comfortable armchairs.
Hajra –
Well worth the money as it is much cozier than most of the alternatives I browsed before purchasing.The cushion is deep.
Panyin –
Compliments everything! The wicker is a neutral color.
Scottb –
Perfect size. Love the color. The bottom cushions are a bit stiff but I think they will break in over time.
Eli41533 –
Great looking chairs!! We already had multiple people stop and ask where we got them! They are not as comfortable as I had hoped, but they work just fine for what we needed.
Salustio –
This couch is worth every penny. We have it on our screen porch and use it often. It has been maintained so well! It helps bring our home to our outer space.
Aulie –
Comfortable over time, unlike many seats/armchairs, you can easily stay there for two hours without losing comfort. The product corresponds to the photos and descriptions.
Emma –
Fabric is nice and wipes off well even though it’s white! Frame is lighter material than I anticipated which isn’t necessarily bad, just hope it wears well and doesn’t chip.