WeCourtyard ships all around the globe, covering North and South
America, Europe, Asia, Africa, Oceania, and so on. Along with the largest
and most trusted global courier delivery services, such as UPS, FedEx, and
USPS, we ensure that your package arrives at the destination safely.
Do I Need to Pay For Shipping?
Usually free delivery is available in most areas.
If your area is a remote area, our team will contact you after you place the
order to confirm the shipping surcharge before starting to process the
order.
What Countries or Regions Do You Ship To?
Regions currently available for shipping.
North America:
United States
Canada
Mexico
Europe:
Germany
Sweden
United Kingdom
France
Netherlands
Portugal
Switzerland
Slovakia
Spain
Italy
Greece
Asia:
Japan
Singapore
Oman
Qatar
United Arab Emirates
Saudi Arabia
Hong Kong
Oceania:
New Zealand
Australia
How to Estimate the Delivery Date?
Pre-Order: You can find the Estimated Delivery Date
instructions on each product page.
Post-Order: Visit the order link in the order confirmation
email we send for the latest order status. We will send you a shipment
notification email with tracking information once we have shipped your
order.
Please note:
-
If you need Expedited Shipping Service, please contact our
Customer Service.
- Deliveries are not typically made at weekends or on holidays.
How to Track the Package?
Once an order has shipped out, we will send you a Shipping Confirmation
email that includes the tracking number and the carrier. Just go to the
carrier’s website and use the tracking number to track your package.
You can also use the email address and order number via website "Track Order via Login" or "Track Order via Order ID" to
check the tracking information.
Should I Pay Taxes?
While additional taxes are generally not applicable, it’s important to note
that specific categories of items may be subject to state taxes. If mandated
by your state, we are obligated to collect sales tax on relevant items.
How Does Shipping Work for Oversized Items?
Oversized items are large products including most furniture, bathtubs, sofa,
bed, TV-cabinet, big table sinks etc that must ship by Freight Outside Home
Delivery Service due to size or weight.
Delivery of oversized items is limited to the first accessible dry area
outside the home. The truck driver is responsible for delivering the goods
to the agreed-upon location. Customers are required to provide their own
warehouse equipment for unloading, or arrange for additional assistance from
capable adults to transport the items into their homes.
Carrier will call you 24-48 hours prior to delivery to arrange a delivery
time that will vary depending on the freight carrier’s schedule. Whatever
information you can give during the phone call will be given to the driver
to make the delivery easier for them and for you.
Inform the carrier if you have any circumstances that could affect the
delivery (additional fees may apply):
-
Very narrow driveway
-
Dead-end street
-
Ferry for island locations, etc. (fees may apply)
-
The driver will need to park in a particular place
-
Delivery to a side door or garage entrance
Under what circumstances do I need to pay additional shipping charges?
Additional delivery charges may apply under the following circumstances:
-
Requesting a change of delivery address after the shipment has been
dispatched.
-
Failure to accept delivery within 5 business days of the initial
delivery attempt by the shipping company may result in daily storage
fees.
-
A second delivery attempt is necessary due to customer non-compliance or
rescheduling, requiring payment for the second delivery.
-
Abandonment of goods will incur a disposal fee for waste management.
What Should I Do When I Received a Damaged Item?
-
Upon receipt, please kindly sign the word “damaged” on the proof of
delivery (for freight shipping) and inspect your purchase and notify us
of any missing parts, faults, damage or incorrect items immediately.
-
Please kindly keep the original packaging, which is essential. You are
advised to contact our customer service within 48 hours of receiving
your items if there is an issue with the product. such as the lights not
working when fitted, faucets leaking while installed, and damage to
furniture after opening, please make sure to take some pictures or a
quick video demonstrating the problem. Providing pictures of the
product, the packaging and the labels on the outside will allow us to
greatly speed up the process for you.
-
All product issue inquiries may need to inform us within 14 days of
receipt along with the three types of pictures mentioned above,
otherwise, after-sales inquiries after 14 days of receipt might be
affected negatively due to uncertain factors outside of the time frame.
-
Please note that we do not cover the repair fee if unauthorized handyman
services were hired.
-
For orders with fragile items like marble tabletops, bathtubs, ceramic
sinks, etc., please inspect the contents upon delivery and record an
unpacking video. If any damage occurs, contact our customer support
immediately. We’ll expedite returns/exchanges for a quick resolution,
minimizing any inconvenience.
What If My Order Shows as Delivered But is Missing?
There are a few steps you can take, better within 24 hours after your item
shows as delivered:
-
Confirm your shipping address.
-
Check mailbox and other entrances to your home.
-
Check if someone else from your household or a neighbor accepted the
package.
-
Check around your home for delivery attempt notice.
-
Contact the carrier (FedEx, UPS, etc.) with your tracking number to
start a claim.
-
Sometimes carriers communicate delivery prior to arrival, so we suggest
waiting 24 hours.
If it has been 24 hours or more since the delivery notification and you
still haven’t received the product, please contact our customer service
and provide the claim number for additional assistance. If the shipment
is confirmed “missing”, we are responsible for re-shipment or refund
according to your preference.
All missing item inquiries may need to inform us within 3 days of
receipt, otherwise, after-sales inquiries after 3 days of receipt might
be affected negatively due to uncertain factors outside of the time
frame.
Can I Change My Shipping Address After Placing an Order?
Carefully review your shipping information for accuracy before submitting
your order. Once an order is placed, shipping address cannot be changed
online. When you need, first of all, please check the status of your order.
Pending: You can just leave it alone and place a new order.
Shipped: It depends on the carrier’s service. Some carriers
offer address change service by charging additional fee. With all of this in
mind, we still do understand that sometimes you want to ask us to try, so
you may contact Customer Service to check the possibility. Note that country
cannot be changed, success or not depends on carriers, additional address
change fee will be at customer’s expense.
If unfortunately, the carrier who delivers your order doesn’t offer address
change service, please manage to receive your order at the original shipping
address or directly contact the carrier to seek assistance. If the address
is totally invalid, package may be destroyed or returned to sender. In this
situation, you will be charged a penalty that may include, but not limited
to extra shipping charges and handling fees.
Changes are not guaranteed until you receive a confirmation from our
customer service.
Do You Ship to Multiple Shipping Addresses?
Each order allows for the specification of only one shipping address. If
you’re purchasing multiple items and wish to have them delivered to
different addresses (e.g., buying an item for yourself and another as a gift
for a friend), it’s necessary to make separate purchases for each item. This
ensures that each item is shipped to the desired address accurately.
Do You Ship to PO Boxes or APO/FPO Military Addresses?
Sorry, at this time we are unable to ship to PO Boxes or APO/FPO military
addresses, so customers need to provide a street address. If a PO Box or
APO/FPO military address is provided, we will contact you for confirmation,
it will delay shipment of the order.
What Should I Do If There is a Serious Delay with My Shipment?
Please contact both the carrier and our customer service to investigate. If
it is confirmed there is an exception (i.e., package lost) or delay will
still last for a considerable time, we are responsible for re-shipment or
refund according to your preference.
Seats Up To : 6
Top Material : Aluminum
Removable Cushion Cover : Yes
Assembly : Partially
Warranty : 1 Year Limited
Juliet –
Not only does it provide ample seating for my family and guests, but it also adds a touch of modern elegance to my patio. This set exceeded my expectations in terms of both quality and style.
Ufuk –
Absolutely love this sofa! It took a little longer to put together than we expected, but it was exactly what we were looking for. The cushions are deep, which will be perfect for reading and napping.
Kevin –
I was pleasantly surprised by the quality and features considering the reasonable price. The grey color looks chic and modern, and the set comfortably accommodates six people.
Éva –
Very good quality garden furniture, very comfortable seat and cushion, fast delivery, very well packaged, delighted with my purchase!
Imanol –
The grey color scheme is versatile and complements my outdoor decor perfectly. The L-shaped design provides ample seating for entertaining guests or lounging with family.
Barneston –
Easy to put together, well made, colour is exactly as seen on screen. Very comfortable. It was exactly what we were looking for. Love it!
Florencio –
The cushions are incredibly comfortable and made with high-quality materials that seem durable and weather-resistant. The included coffee table is a great addition.
Xurxo –
The cushions are thick and comfortable, perfect for lounging for hours. The included coffee table is a convenient addition for placing drinks and snacks.
Walter –
The sectional design allows for flexible seating arrangements, and the cushions are incredibly comfortable. I’ve received numerous compliments from friends and family.
Haf –
Love the way this looks and we are pretty handy so it took us about 30 minutes to put them together.it’s a good quality for the price.
Gerardo –
The cushions are comfortable and supportive, and I appreciate the water-resistant fabric for easy maintenance. The included coffee table is a nice touch.
Adrian –
The cushions are plush and comfortable, making it a cozy spot for lounging or entertaining guests. The included coffee table is sturdy.
Edmond –
The grey color looks sleek and modern on my patio, and the L shape design provides ample seating for my family and guests.
Rafa –
Love it! It’s well made, the dark cushions are easy to clean and comfortable. Just as pictured!
Édouard –
Very good value for money. The seat is comfortable both sitting and lying down -)
Océane –
At the top very easy to install and too great this modular living room. quality of seats and remarkable cousin. we love…
York –
Love it! Fits perfect in our space and is good quality for the price.
Odilia –
Love the sofa set, which brightens up our outdoor space. Durable and beautiful!!
Basim –
Love this sectional! Fits our space perfectly, sits comfortably and looks beautiful!
Abbatha –
Love this Set! So easy to put together and it fits perfectly!
Habiba –
We love it! Easy to put together and really comfortable! Great deal!
Jachin –
Love it. Looks good, solid build quality and easy to put together .
Faruq –
Exactly what we were expecting! High quality and works great with our current furniture too!
Pacay –
Excellent quality Product.Assembly was easy with instructions.Very happy with the price and purchase.
Bathsheba –
Love this sofa! It is super cozy and looks really high end.
Taijo –
This is a beautiful set! Very modern and came earlier than expected.
Josue –
Despite being exposed to outdoor elements, the materials have held up remarkably well. The grey finish hasn’t faded, and the cushions remain plush and supportive.
Louise –
Very good quality living room. Easy to assemble Firm cousins. Beautiful quality.
Mario –
The sectional design allows for versatile seating arrangements, and the cushions are incredibly comfortable.
Samuel –
Product as described and fast delivery. Perfect.
Wenceslao –
I appreciate the attention to detail in the design, from the sturdy frame to the weather-resistant fabric.
Gabriella –
High quality, perfect color, and true functionality.
Zariel –
Gorgeous, not too difficult to assemble. Looks great.
Mélanie –
Good product with a nice aesthetic. Easy to assemble
Fadey –
Beautiful, modern set. Looks just like the photos.table has nice detail.
Alexandre –
Very nice furniture good quality
Daisuke –
The set is very nice and it seems to be very good quality for the price. We just got it,It looks very nice.
Alexis –
The garden furniture is perfect! I recommend!
Sadayo –
Beautiful set and very comfortable.
Valentin –
Very happy with my purchase
Margaux –
Perfect easy assembly
Claire –
Impeccable quality/price ratio. We are thrilled with this purchase!
Benjamin –
I recommend its magnificent
Sunaina B. –
Beautiful modern good quality set.
Abhilash –
Comfy and just what we wanted.
Nathan –
Well designed and of high quality…
Arthur –
Very functional and spacious
Tristan –
RAS in line with our expectations. Good quality
Bane –
Great value for the money!
Elise –
An impeccable result in line with my expectations
Théo –
Very beautiful garden furniture, beautiful finishes.
Lisa –
Good quality price
Marion –
Satisfied easy to maintain
Clara –
Thank you very much and good luck
Jules –
Quality perfect price good
Léna –
Beautiful design very well
Alice –
Product in accordance with the description good quality
François –
I am very satisfied with our order.
Sarah –
The living room is lovely. I hope it will remain in good condition over time.
Egbert –
I love the modern look and style! I also love that it is not rattan and is durable.
Eléna –
well in line with expectations
Maxime –
In accordance with the presentation on the site
Enzo –
Nice piece of furniture easy to assemble
Gada –
This outdoor piece will stand the test of time in my backyard.
Sophie –
Attractive quality-price ratio. Nice and original model.
Alicia –
Fits super well where I wanted to put it
Audrey –
Nice, soft material to the touch.