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7-PCS Extendable White Marble Top Outdoor Dining Set with 6 Woven Armchairs, 4 to 6 Person (64.2″-84.3″)

$3,749.00$5,249.00

-30%

Elevate your outdoor space with this 7-piece dining set featuring an extendable marble table and woven armchairs. Its sleek design, easy assembly, and versatile style will impress guests and complement any setting.

(126 customer reviews)
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"7-Pieces Extendable White Sintered Stone Outdoor Dining Set with Armchairs (64.2"-84.3")"
7-PCS Extendable White Marble Top Outdoor Dining Set with 6 Woven Armchairs, 4 to 6 Person (64.2″-84.3″)
$3,749.00$5,249.00

Additional information

Style Option

6-Seater, 8-Seater

Color

Gray, White

126 reviews for 7-PCS Extendable White Marble Top Outdoor Dining Set with 6 Woven Armchairs, 4 to 6 Person (64.2″-84.3″)

  1. Marla W.

    This is a stunning patio set! Outstanding quality!
    Easy to assemble (just screw in the legs.) The seats are stylish & comfortable and the table expands to fit extra chairs when I entertain. I searched EVERYWHERE for the perfect set…and I found it! Thrilled with this purchase.

  2. Ashley

    This outdoor dining set is awesome! Took me about half an hour to put this together, did it by myself, I would suggest having some help to make it a little easier but it’s not complicated. This set seems VERY sturdy and well made, and if the description is accurate, this should last many years! Chairs were very comfortable in our first use and this set looks great too!

  3. Jonathan

    This set is absolutely amazing. It’s beautiful, perfect fitting parts, and extremely high quality. Very easy to assembly and to clean, and you cannot tell that it is not real metal by looking at it, only to the touch.

  4. Dana

    Man what a stylish set this is. They come with cushions and that is a huge plus. They are well built and you wont have to worry about these blowing away for sure. the chairs and table are very comfortable and fit together well.

  5. Loreta

    Have had our set for about 2 months. It is under a metal gazebo on our deck so it doesn’t get direct sun. It’s perfect for a modern farmhouse. Comfortable cushions. Very easy to put together. The hardest part is unpacking the chairs. They are wrapped very well. Have received tons of compliments!

  6. Dennis

    I love this set, it’s the perfect height and size. I bought chairs from another store and they go really well. The style is totally adaptable to anyone’s tastes. It seems to be good quality as the paint hasn’t chipped or anything and I e had the table for almost 3 months.

  7. Paula

    This is a pleasant surprise. The furniture was packed great and no damage or scratches on any part of the set. Instructions great. I just had my back lanai tiled so I’m waiting to set the furniture out on my covered porch. Chairs are very comfortable. Couldn’t be happier with my selection and the price.

  8. Spencer

    Love it quick and easy came within 10 days of ordering it Love the colour the size is perfect easy to build would definitely recommend to my friends and looking to purchase another one to go onto the lower part of our decking for other family & friends to sit on when we have BBQ parties

  9. Kalinedrive

    Love love love this set! My kids love it too! Easy to assemble, in fact my 20 year old son put it together for me. It took him and one of his buddies 1 hour to set it up. Also the cost was pretty good too! This is perfect for outdoor space. I’ve had it now for about a month and just feels so cozy.

  10. Anna

    Well built and cost effective. The chairs are quite comfortable and sturdy. The whole set looks very nice in my screened room. It’s been used almost daily for the last couple of months and still looks brand new. Very satisfied with the set.

  11. Jh

    Walking through WeCourtyard we saw this and bought the display and it’s is perfect on the back deck. This sits in the hot Nevada sun and so far it’s held up great. Will get the upgraded cushions this next time.

  12. Daspo

    I have been looking for this set all spring/summer and then walked in and saw the last one available for the season….ABSOLUTELY LOVE IT AND THE QUALITY IS AWESOME. Well worth the money for the quality and supper comfy and strong!!!

  13. Matthew

    Fabulous set now it’s put together. Love sitting in these reclining chairs and the cushions are really comfy. The whole set is lightweight and easy to move around – a total hit with the whole family.

  14. Kristina

    Honestly, where do I begin? We are a Navy Family on the move. The table and chairs are stunning! It is durable in weather, comfortable for a summer eve, and elegant for any patio. We trust WeCourtyard for this line of work. Thanks for a great experience!!

  15. Sara

    The price point on this set was wonderful. It now has been out in full weather for three years, and you cannot tell that it is not brand new. Well worth the price, and I would not hesitate to purchase another set just like it. We use it very often. Love it! ***EDITED TO ADD *** Now, years later, this set is still as good as new, and it has been out in the weather every day of its life. What a bargain!!!

  16. Maria

    I am in love with my patio! It looks great outside. We now enjoy breakfast outside over looking my pool. It will be kept under a porch so I’m sure it will last a while!

  17. Mele

    Really nice outdoor dining set — very sturdy and easy to assemble. We paired it with a red umbrella and umbrella weight and it’s a wonderful addition to our California patio!

  18. Schilling

    The chairs and table look exactly as pictured. They are of good quality. Easy to put together Very durable and lightweight Comfortable and would be big in a garden.

  19. Jlb

    I love my new outdoor dining set. I bought it for Christmas, but my husband didn’t assemble it until February. I usually hear my husband use harsh language while working on his many projects, but not this time. The set is beautiful and sturdy and has already survived two storms. I’m expecting this to last a long time.

  20. Elizabeth

    It is exactly what I wanted. The table and chairs are of good quality and comfortable. We have already started to enjoy and our friends are impressed with the quality and price. Good value.

  21. Ariane D.

    Delivery on time, compliant product. Very beautiful and very practical when you receive with this extension cord, very easy to handle. In short, perfect for my expectations.

  22. Sammy

    This is a great outdoor dining set. The quality of the materials seems very good and the look is very nice – I would recommend to friends or family. It is easy to assemble too.

  23. Yela

    I am very happy with the quality and the look of the table. This table is great, sturdy and works well with our chairs and umbrellas. I love it so much!

  24. Vadney

    We love our dining set, the quality is of a high standard ,the chairs are very comfortable with good lumbar support. Looking forward to the time when we can have the family over.

  25. Joanne

    So far so good I just finished putting this table together. It looks great and I like that it isn’t too heavy to move around. Items were packed extremely well and delivery team were great!

  26. Jennifer

    I love love this set! Perfect for my yard and was finally just what I was looking for!! I put it together myself and was easy!

  27. Odilia N.

    Beautiful table. Well built and sturdy. We have hosted many of dinner parties on our patio and received many compliments on the table! Highly recommend!

  28. Frsn1955

    I love this set. It is made very well. The table and chairs are very sturdy. I put some cushions on the chairs for a pop of color.

  29. Kidus

    The table has an elegant look and adds a touch of luxury to the outdoor area. It is eye-catching and attracts attention.

  30. Lindsey

    I love my new table it is Mae of good quality! It is a very nice set well made sturdy and looks good too

  31. Elaine

    Absolutely love this set! Got many compliments on it. I would and have highly recommend it family, friends and guests alike.

  32. Matthies

    The table is beautiful and of very high quality. Delivery was quick and was really well packaged. I’m very satisfied.

  33. John

    Looks great on my patio! Great addition to our outdoor living. was simple to assemble. So many compliments on the set!

  34. Julieta

    Absolutely great for the price! It looks great and easy to clean. It’s light enough to move around easily.

  35. Betty N.

    I couldn’t be happier with this set. The table is sturdy, very nice quality. The chairs come assembled, we’re enjoying our outdoor space so much more!

  36. Catherina

    Super easy to put together (took one person about 30 mins). Looks great. Sturdy. Seems Like it will be easy to keep clean.

  37. Alyssa

    This set was easy to assemble and exactly what we wanted/needed for our yard this summer. Very excited to use it to it’s fullest this year!

  38. Cindy

    Love it!!! Came earlier than expected, which was great. Took me about 20 minutes to put together. I highly recommend this product.

  39. Ricardo

    I’m super happy with this set. I was hesitant to purchase something on WeCourtyard at this price point. I prefer to see furniture in person. But this ended up being really nice furniture for a fair price. The chairs aren’t super comfy, but they are fine. This fits perfectly in our space.

  40. Hendryk

    The chairs are ergonomically shaped and offer a high level of seating comfort. It is a pleasure to sit on and relax.

  41. Wendy

    This is the best patio game! The chairs come together and the table was so easy to put together!

  42. Vickie

    So far so good- super sturdy and easy assembly. No rain so far, so can’t speak to the longevity yet

  43. Suzanne

    Bought this to use outside on my deck but love it so much that I’m using it as my kitchen table. Will order another one for my outside deck!

  44. Karlitos

    The set is elegant and gives the outdoor area a luxurious atmosphere. It is eye-catching and makes an impression on guests.

  45. Miriam B.

    Life saver during this pandemic. We are outside for dinner every night unless it rained. Don’t have all the chairs around it at the moment because we use them in the yard as well.

  46. Dace L.

    An amazing set! Love it. It looks good, is sturdy and high quality. We are impressed.

  47. Carmen

    Great sale price that I could not pass up. It is in my guest room as an extra table and chairs until next patio season. Excited to have seating now. Seems well constructed and not large since my space is limite.

  48. Jona

    The table has a robust construction and can also withstand heavy loads. It is sturdy and durable.

  49. Janna

    super great quality and easy to put together. Made very well. Not difficult to assemble. Very sturdy.

  50. Jerone

    The table has a modern aesthetic and matches contemporary furnishing styles. It adds a stylish touch to outdoor spaces.

  51. Earnest

    The table is big enough for 6 people and seems to me to be of good quality. To be seen in time.

  52. Hummel G.

    I’m very satisfied. The look looks great. It is also of very good quality.

  53. Balmaceda

    Robust table of excellent quality, very comfortable chairs. Very satisfied with my purchase.

  54. Astrid N.

    This outdoor dining set is sturdy and beautiful. Matches our patio furniture perfectly.

  55. Eva

    Love it, better than expected and great value for money. Easy to assemble, would highly recommend.

  56. Joyce

    Came quickly. Easily assembled. Was high quality and looked exactly like what we ordered.

  57. Vanessa

    This set is perfect for my backyard. We already have a patio sitting set but adding this dining set let’s us enjoy dining outside.

  58. Lopa

    Really nice dining set. Looks great on the patio. Very pleased with the set.

  59. Albert

    beautiful set, looks just like the picture. Chairs are comfortable and rich looking.

  60. Hauke

    Very nice table indeed. The table is of very good quality. A piece of jewelry! Thank you so much.

  61. Laura H.

    Sturdy & extensions are great to expand the table for more guests.

  62. Ruth

    Very good set! The chairs feel solid. The marble is nice. Super easy to assemble.

  63. Robert

    The item was as described and arrived in very good condition. It required some assembly but the instructions were easy to follow.

  64. Selva

    The extendable function of the table is perfect for larger parties.

  65. Keana

    The set is sturdy and stable, even in strong winds. It provides a safe environment for outdoor dining.

  66. Möhring

    The extendable function of the table is perfect for social evenings.

  67. Keim

    Wonderful table and great contact with WeCourtyard. An absolute purchase recommendation

  68. Tuwana

    The rectangular shape of the table is both contemporary and elegant.

  69. Stelzer

    The color combination of silver and gray gives the set timeless elegance.

  70. Eric

    The color combination of silver and white gives the set timeless elegance.

  71. Kinga

    The white color of the marble table matches our patio design perfectly.

  72. Sid W.

    Great design and good quality value for money

  73. Püschel

    The oval shape of the table is eye-catching and gives the set a special touch.

  74. Jamine

    The grey colour of the ceramic table matches our patio design perfectly.

  75. Haase

    The colors of the set match our patio design perfectly.

  76. Brandenburg

    It is a real eye-catcher and gives the set a luxurious touch.

  77. Sonia

    A great buy for the price. Ready now to have an outdoor meeting.

  78. Sommer

    The woven armchairs provide a comfortable seat and support the back.

  79. Philipp

    The combination of aluminum and marble gives the set a modern elegance.

  80. Juen

    I already have the gray woven garden furniture and I wanted the same table and chairs.. The whole thing has a good effect under the courtyard and the friends think it’s nice…

  81. Baldauf

    The white color of the marble table gives a sense of elegance and purity.

  82. Schultheiß

    The set really looks just as beautiful as in the pictures. The colors are vivid and appealing.

  83. Rayana

    The ceramic table top is particularly easy to clean and durable.

  84. Domenik

    The high-quality materials make the garden set robust and durable.

  85. Debby Q.

    Great size, looks lovely. Does scratch easily so be careful to set a blanket down when assembling.

  86. Farid

    The chairs are heavy duty and long lasting. They retain their shape and quality even after prolonged use.

  87. Karoline

    The woven armchairs give the set a cozy and inviting look.

  88. Teo

    The rectangular shape of the table is classic and timeless.

  89. Cls

    All of the items were easy to assemble. The parts were all included and the instructions were very clear. The entire set is sturdy and looks great.

  90. Gizem

    The woven armchairs are easy to clean and easy to clean.

  91. Josie

    The table delivered on time is exactly as I expected.

  92. Gabi

    The woven armchairs are very comfortable and invite you to relax.

  93. Luke

    The set is comfortable and invites you to relax.

  94. Riemann

    The ergonomic shape of the armchairs ensures a comfortable sitting position.

  95. Ethel S.

    Size is just what I was looking for. Love the chairs.

  96. Severino

    The extendable function of the table is extremely practical for convivial evenings.

  97. Freddo

    The set is comfortable and invites you to relax. Recommend.

  98. Amelie

    The high-quality materials make the set robust and durable.

  99. Jamaine

    The set is versatile and is not only suitable for private use, but also for commercial purposes such as cafés or restaurants.

  100. Horst

    The set is sturdy and resistant to various weather conditions.

  101. Rafaele

    The set is of high quality and meets all our expectations.

  102. Gregor

    The aluminum frame gives the set a modern and elegant look.

  103. Lottchen

    The extendable function of the table provides enough space for guests.

  104. Theophanu

    The set is a wonderful addition to our outdoor patio.

  105. Lösch

    The set is a wonderful addition to our patio.

  106. Höppner

    The natural color of the woven armchairs creates a cozy atmosphere.

  107. Schuldt

    The extendable function of the table allows flexible use.

  108. Angelique

    The set is an ideal addition to our outdoor dining room.

  109. Brock

    The natural color of the woven armchair creates a pleasant atmosphere.

  110. Reger

    The set is well made and shows no defects.

  111. Gurbet

    The set is of high quality and meets German standards. It meets the requirements of demanding customers.

  112. Ida

    The white color of the marble table gives the set an elegant beauty.

  113. Sack

    The natural color of the woven armchair gives the set a warm look.

  114. Faris

    The natural color of the woven armchair provides a feeling of relaxation.

  115. Jared

    The table has a sturdy construction that allows even weight distribution. There are no wobbling or unstable elements.

  116. Frederick

    The gray color of the ceramic table gives the set a modern aesthetic.

  117. Noemi

    The gray color of the ceramic table gives the set a modern elegance.

  118. Hüttner

    The set is comfortable and comfortable to sit on.

  119. Layne N.

    Great table, love the finish, however the delivery time was 6 months!!!

  120. Heifa

    The table top is particularly easy to clean and durable.

  121. Pflüger

    The natural color of the woven armchair goes wonderfully with our garden design.

  122. Schaffer

    The high-quality materials make the garden set particularly durable.

  123. Justus

    The set is of high quality and shows no flaws.

  124. Gritta

    The high-quality materials make the set particularly durable.

  125. Sauer

    The high-quality materials make the set particularly durable.

  126. Isabela

    The chairs are very comfortable and good that they already came together, the table is also sturdy and easy to assemble.

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WeCourtyard ships all around the globe, covering North and South America, Europe, Asia, Africa, Oceania, and so on. Along with the largest and most trusted global courier delivery services, such as UPS, FedEx, and USPS, we ensure that your package arrives at the destination safely.

Do I Need to Pay For Shipping?

Usually free delivery is available in most areas.
If your area is a remote area, our team will contact you after you place the order to confirm the shipping surcharge before starting to process the order.

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Regions currently available for shipping.

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🇸🇰 Slovakia

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🇸🇬 Singapore

🇴🇲 Oman

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🇦🇺 Australia

How to Estimate the Delivery Date?

Pre-Order: You can find the Estimated Delivery Date instructions on each product page.
Post-Order: Visit the order link in the order confirmation email we send for the latest order status. We will send you a shipment notification email with tracking information once we have shipped your order.
Please note:

  1. If you need Expedited Shipping Service, please contact our Customer Service.
  2. Deliveries are not typically made at weekends or on holidays.

How to Track the Package?

Once an order has shipped out, we will send you a Shipping Confirmation email that includes the tracking number and the carrier. Just go to the carrier’s website and use the tracking number to track your package.
You can also use the email address and order number via website "Track Order via Login" or "Track Order via Order ID" to check the tracking information.

Should I Pay Taxes?

While additional taxes are generally not applicable, it’s important to note that specific categories of items may be subject to state taxes. If mandated by your state, we are obligated to collect sales tax on relevant items.

How Does Shipping Work for Oversized Items?

Oversized items are large products including most furniture, bathtubs, sofa, bed, TV-cabinet, big table sinks etc that must ship by Freight Outside Home Delivery Service due to size or weight.
Delivery of oversized items is limited to the first accessible dry area outside the home. The truck driver is responsible for delivering the goods to the agreed-upon location. Customers are required to provide their own warehouse equipment for unloading, or arrange for additional assistance from capable adults to transport the items into their homes.

Carrier will call you 24-48 hours prior to delivery to arrange a delivery time that will vary depending on the freight carrier’s schedule. Whatever information you can give during the phone call will be given to the driver to make the delivery easier for them and for you.

Inform the carrier if you have any circumstances that could affect the delivery (additional fees may apply):

  1. Very narrow driveway

  2. Dead-end street

  3. Ferry for island locations, etc. (fees may apply)

  4. The driver will need to park in a particular place

  5. Delivery to a side door or garage entrance

Under what circumstances do I need to pay additional shipping charges?

Additional delivery charges may apply under the following circumstances:

  1. Requesting a change of delivery address after the shipment has been dispatched.

  2. Failure to accept delivery within 5 business days of the initial delivery attempt by the shipping company may result in daily storage fees.

  3. A second delivery attempt is necessary due to customer non-compliance or rescheduling, requiring payment for the second delivery.

  4. Abandonment of goods will incur a disposal fee for waste management.

What Should I Do When I Received a Damaged Item?

  1. Upon receipt, please kindly sign the word “damaged” on the proof of delivery (for freight shipping) and inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately.

  2. Please kindly keep the original packaging, which is essential. You are advised to contact our customer service within 48 hours of receiving your items if there is an issue with the product. such as the lights not working when fitted, faucets leaking while installed, and damage to furniture after opening, please make sure to take some pictures or a quick video demonstrating the problem. Providing pictures of the product, the packaging and the labels on the outside will allow us to greatly speed up the process for you.

  3. All product issue inquiries may need to inform us within 14 days of receipt along with the three types of pictures mentioned above, otherwise, after-sales inquiries after 14 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

  4. Please note that we do not cover the repair fee if unauthorized handyman services were hired.

  5. For orders with fragile items like marble tabletops, bathtubs, ceramic sinks, etc., please inspect the contents upon delivery and record an unpacking video. If any damage occurs, contact our customer support immediately. We’ll expedite returns/exchanges for a quick resolution, minimizing any inconvenience.

What If My Order Shows as Delivered But is Missing?

There are a few steps you can take, better within 24 hours after your item shows as delivered:

  1. Confirm your shipping address.

  2. Check mailbox and other entrances to your home.

  3. Check if someone else from your household or a neighbor accepted the package.

  4. Check around your home for delivery attempt notice.

  5. Contact the carrier (FedEx, UPS, etc.) with your tracking number to start a claim.

  6. Sometimes carriers communicate delivery prior to arrival, so we suggest waiting 24 hours.
    If it has been 24 hours or more since the delivery notification and you still haven’t received the product, please contact our customer service and provide the claim number for additional assistance. If the shipment is confirmed “missing”, we are responsible for re-shipment or refund according to your preference.
    All missing item inquiries may need to inform us within 3 days of receipt, otherwise, after-sales inquiries after 3 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

Can I Change My Shipping Address After Placing an Order?

Carefully review your shipping information for accuracy before submitting your order. Once an order is placed, shipping address cannot be changed online. When you need, first of all, please check the status of your order.
Pending: You can just leave it alone and place a new order.
Shipped: It depends on the carrier’s service. Some carriers offer address change service by charging additional fee. With all of this in mind, we still do understand that sometimes you want to ask us to try, so you may contact Customer Service to check the possibility. Note that country cannot be changed, success or not depends on carriers, additional address change fee will be at customer’s expense.
If unfortunately, the carrier who delivers your order doesn’t offer address change service, please manage to receive your order at the original shipping address or directly contact the carrier to seek assistance. If the address is totally invalid, package may be destroyed or returned to sender. In this situation, you will be charged a penalty that may include, but not limited to extra shipping charges and handling fees.
Changes are not guaranteed until you receive a confirmation from our customer service.

Do You Ship to Multiple Shipping Addresses?

Each order allows for the specification of only one shipping address. If you’re purchasing multiple items and wish to have them delivered to different addresses (e.g., buying an item for yourself and another as a gift for a friend), it’s necessary to make separate purchases for each item. This ensures that each item is shipped to the desired address accurately.

Do You Ship to PO Boxes or APO/FPO Military Addresses?

Sorry, at this time we are unable to ship to PO Boxes or APO/FPO military addresses, so customers need to provide a street address. If a PO Box or APO/FPO military address is provided, we will contact you for confirmation, it will delay shipment of the order.

What Should I Do If There is a Serious Delay with My Shipment?

Please contact both the carrier and our customer service to investigate. If it is confirmed there is an exception (i.e., package lost) or delay will still last for a considerable time, we are responsible for re-shipment or refund according to your preference.

General Return

You have the flexibility to request a return within 30 days from the date of receiving your purchase if you are dissatisfied with the product. However, it’s important to note that you will be responsible for covering the return or exchange expenses unless there are quality issues with the item. To facilitate a general return, it is necessary to maintain the original packaging, and for additional guidance, you can refer to the "Why Should I Keep the Original Packaging?" section.

  • In brand-new condition

  • Uninstalled and/or non-assembled

  • Unused, no pieces missing

  • With original tags and original packaging

Please be aware that the 30 days return policy is based on the delivery time of each individual item shown on the carrier’s website instead of the entire order. We would not accept if the item(s) are marked delivered greater than 30 days when you initiate the return.

Certain Products Are Not Eligible for Returns:

  1. Clearance items

  2. Customized items

  3. Offline purchase (items or parts not listed on our website)

  4. Items marked “Non-Returnable” on the product page

  5. Assembled or disassembled products

  6. Without original packaging or serious damage to the original packaging
    Please note, any items returned without authorization will not qualify for a refund and be rejected on delivery to our returns center.

What you need to know before you start a general return:

  1. Preserve Original Packaging:
    Please kindly DO NOT discard any original packaging or wrapping materials from the item(s) you received.

  2. Repackaging Requirements:
    You would need to package the same way when the item arrives to ensure the product meets the requirements for the carrier.

  3. Non-Refundable Additional Services:
    Any additional service on the order will NOT be refunded for the general return, including expedited delivery fee, doorway drop-off, room of choice drop-off and white glove delivery.

  4. Photo Documentation for Assessment:
    At least a full view picture of the product and the outer box, and a picture of the internal packing needs to be provided so we can assess its condition and return eligibility.

  5. Return Shipping Cost Responsibility:
    You would need to cover the return shipping cost if there are no quality issues involved.

Concealed Faulty or Damage

Please inspect your purchase and notify us of any missing parts, faults, damage or incorrect items immediately.
For large or fragile items in your purchase, we highly recommend recording an unboxing video. This not only safeguards your rights but also expedites our process for handling returns or exchanges in case of damage.

You are advised to contact our customer service within 48 hours of receiving your items if there is an issue with the product. such as the lights not working when fitted, faucets leaking while installed, and damage to furniture after opening, please make sure to take some pictures or a quick video demonstrating the problem.

All product issue inquiries may be best informed us within 30 days of receipt along with the three types of pictures mentioned above, otherwise, after-sales inquiries after 30 days of receipt might be affected negatively due to uncertain factors outside of the time frame.

Please note that we do not cover the repair fee if unauthorized handyman services were hired.

Obvious Shipping Damage

If a shipment arrives at your door with obvious shipping damage, please immediately inspect the items and check their condition. With obvious damage on items themselves, please refuse the specific package, and clearly mark down the damage situation when signing any paperwork. If the carrier denies your refusal and insists on you accepting the shipment, please document the series of events (package damage, item damage, not being allowed to refuse, etc.) on all paperwork and take photographs. If you accept the goods without noting the circumstances, the carrier might refuse to address the damages caused during transit.

  • Photograph the whole process, the damage, all packaging material and paperwork.

  • Note any damages on the carrier delivery receipt or contact the carrier to submit a damage claim.

  • Reflect to our customer service by including the order ID, the item number & Qty of the damaged item(s), the claim number, providing pictures/videos evidence clearly showing the damage and all packaging material and paperwork.

  • If you accept the package, please DO NOT discard the damaged product or the packaging. Typically, the shipper will be dispatched to pick the item up for inspection and processing. We’ll need your help in making it available for pickup on the scheduled date and time.
    Please note that if you attempt to return the damaged item without speaking to one of our customer service representatives, you will jeopardize your chances of making a claim, and you may not receive credit for the return.

WeCourtyard is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of damaged goods. We always recommend that you wait to schedule installation until after your fixture has arrived and been inspected.

I Received a Wrong Item

If you believe you have received the wrong product, please verify the item number of the item(s) you received compared to your order confirmation and/or invoice. If it does not match, contact customer service immediately, be sure to include the copy of your original order confirmation, confirm the item number & Qty of the wrong item(s), provide pictures clearly showing the wrong item. The wrong item must be returned in original packaging, WeCourtyard will be responsible for the return shipping cost. You can exchange it for the correct one or request a full refund.

WeCourtyard is not responsible for reimbursement of any labor costs or project delays that may occur due to the receipt of incorrect goods. We always recommend that you wait to schedule installation until after your fixture has arrived and been inspected.

How Soon Will I Receive My Refund?

If we cancel your order, we will refund you within 3 working days.
If you apply for a return refund, when we receive your return, we will refund you within 5 working days after receipt and inspection.
The refund will be made to the account that the funds were originally drawn from, namely the money will be sent back in the same way it was received.
If you originally paid with credit card, please allow up to one billing cycle for the credit to show in the bank statement. It mostly depends on how fast your bank processes the credit.
Please do not request a chargeback from your credit card company during the return process. Due to the time it takes to resolve chargeback disputes, it is usually better to be patient and wait for the return process to run its course. Or if an unusual delay occurs, feel free to contact us for assistance.
If you originally paid with PayPal account balance, you could find the refund right away in your PayPal account.

Why Should I Keep the Original Packaging?

Due to the nature of our products, whether it be large furniture or other smaller items, they are often in the heavy or delicate categories. Our packaging is specially made to cater to each individual item. They are rigorously tested to ensure they can withstand most kinds of incidences in transportation. Any self-packed items by the customer will have a high chance of being damaged on the way caused by flimsy materials or improper techniques. That’s why we don’t generally allow any returns without their complete original packaging. In a way, this also prevents lots of potentially wasted efforts and protects the customer’s interest.